RETURNS

In order to continue running a sustainable, low-waste business, we do not accept general returns at this time. Please be sure to throughly review the size charts and product details for each item. We will accept exchanges on a case-by-case basis, any return shipping costs are the responsibility of the buyer. Please contact us for help with your order.

CANCELLATIONS

We are unable to cancel or edit orders once they are placed.  Please be sure your address and sizing selections are correct prior to check out.

REFUNDS

• The item arrives damaged or broken.
• There is a clear manufacturing or printing error.
• The item is incorrect (wrong design, color, or item sent compared to the order).
• The delivery is unsuccessful or lost in transit.

TURN AROUND TIME

• All of our items are made to order, especially for you! 
  
• Please expect a turnaround time of 7-10 business days. Rarely, additional time may be needed due to high order volume such as holidays, etc.
• To ensure speedy delivery, orders with multiple items may be shipped in separate packages.

SHIPPING POLICY

• We are not responsible for lost, stolen, or damaged packages. Once an order leaves our warehouse, we lose control over it's whereabouts and speediness of delivery. If your package appears to be lost/stolen or damaged, please contact USPS or UPS directly.
• We are not responsible for any customs duties or import tax.
• Please double-check your address and be sure it is correct. We cannot replace or refund merchandise shipped to the wrong address or marked as undeliverable. If your item is returned to us and you wish us to resend it, please contact us for a reship invoice.